DHL

Free delivery on all purchases over 99€

At Kronstadt we always strive to deliver your order as soon as possible. All orders are shipped with DHL from our warehouse in Denmark within 1 business day after the order is received. The delivery time depends on the customer's country of origin, but we aim for 3-5 business days. Exceptions to this are items where it is indicated that it is an order item with longer delivery time.

* Due to BREXIT, please note that on all UK orders tax & customs will applied upon arrival *

Delivery cost, see below:

Zone 1:

Netherlands, Sweden, Germany

Delivery cost: 10€

Zone 2:

Austria, Finland, France, Spain, Italy, Poland, Belgium, Iceland

Delivery cost: 12€

Zone 3:

Croatia, Cyprus, CzechRepublic, Estonia, Greece, Hungary, Ireland, Latvia, Lithuania, Luxembourg, Malta, Poland, Portugal, Romania, Slovakia, Slovenia, Bulgaria, United Kingdom (UK)

Delivery cost: 15€

Zone 4:

Canada, United States & Norway

Delivery cost: 20€

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If you have any further questions about delivery, please feel free to contact our customer service at customerservice@kronstadt.dk, who will be happy to answer your questions.

RETURNS:

You are always entitled to a refund within 30 days of receiving your package, as long as the product is in its original condition.

If you wish to return a product, you can use our return portal, where you choose which items to return. The cost is 10€. You will then receive a return label by email which shall be printed and attached to the package. The parcel will be delivered to the nearest UPS parcel center.

Find your nearest UPS parcel center here

If NOT, you can use any courier that you prefer. Be sure to mark the package with RETURNS on the front , and make sure that the package will be delivered at the below address and NOT at a pick-up point.’

If you are a resident of the USA, United Kingdom, Norway or Switzerland, you might need our VAT-number for the return. You will find that below as well.

Please send the goods to:

Kronstadt ApS

Kratholmvej 36

5260 Odense

Denmark

VAT: 30074289

Size chart - Shoes

The following guideline covers our sizes. Of course, now and then we may find that a style isn't totally in sync with this size guide. The word "guide" gives it away, but in general these sizes should be representative of our products.

Sizes	Foot Length
3.5	22
4	22.5
4.5	23
5	23.5
5.5	24
6	24
6	24.5
6.5	25
7	25.5
7.5	26
8	26
8.5	26.5
9	27
9.5	27.5
10	28
10.5	28.5
11	29
11.5	29
12	29.5
12.5	30
13	30.5
13.5	31.5
14	32
14.5	33
15	34

Sizes	Foot Length
3.5	8.5"
4	9"
4.5	9"
5	9"
5.5	9.5"
6	9.5"
6	9.5"
6.5	10"
7	10"
7.5	10"
8	10.5"
8.5	10.5"
9	10.5"
9.5	11"
10	11"
10.5	11"
11	11.5"
11.5	11.5"
12	11.5"
12.5	12"
13	12"
13.5	12.5"
14	12.5"
14.5	13"
15	13.5"

International Conversions

UK	USA	EU
3.5	4	36
4	4.5	36.5
4.5	5	37.5
5	5.5	38
5.5	6	38.5
6	6.5	39
6	7	40
6.5	7.5	40.5
7	8	41
7.5	8.5	42
8	9	42.5
8.5	9.5	43
9	10	44
9.5	10.5	44.5
10	11	45
10.5	11.5	45.5
11	12	46
11.5	12.5	46.5
12	13	47.5
12.5	13.5	48
13	14	48.5
13.5	15	49
14	16	49.5
14.5	17	50
15	18	50.5

Find the perfect fit!

You may find one foot is longer than the other, this is quite normal, please use the larger size when making your shoe size selection. If your foot measurement is halfway between sizes, select the larger size.

Measure your foot length by placing a ruler flat on the floor straight alongside the inside of your foot from your heel to your toes.
Place an object with a flat edge straight across your toes with the edge touching the tip of your longest toe. Take the measurement (in millimeters) from the ruler where the flat edge crosses (see image above). This is your foot length measurement.